12:32 15 February 2012
Key information for supporters visiting The Hive for the first time
We hope this guide provides you with all the information you need to enjoy your visit to The Hive, home of the Bees!
How can I purchase home match tickets?
Supporters can purchase tickets online
, by calling our ticket office on 020 8381 3800 or by visiting The Hive in person.
Tickets are also available on the day from the ticket office, although we advise supporters to purchase before the day to avoid queues.
Are matchday tickets available to concessions?
We offer Concession tickets for over-65s & Under-19s, and these are available in all areas of the stadium (excluding hospitality) if booked in advance.
When is the ticket office open?
The ticket office is open Monday to Friday, 9.30am till 5.30pm. For matchdays, the ticket office will be open as follows:
Saturdays (3pm kick-offs): 10.30am till post-match (closed during the game)
Weekday matches: 18.00 till 22.00.
How do I access the stadium?
Supporters can access the stadium via our new electronic turnstiles by simply swiping in. Stewards will be on hand to facilitate entry to the stadium.
Disabled information & access
If a disabled person tells us about particular needs or requirements we will do everything we reasonably can to assist.
How do I get to the stadium?
Please see the Visit Us
section for directions to The Hive.
The stadium will be open for entry an hour and a half before kick-off.
Catering at The Hive
We offer a wide variety of food at our kiosks within the Stadium and excellent but affordable matchday hospitality.
What parking facilities are available?
Parking is available for just £10 per month or £5 on the day subject to availability.
Is there a retail outlet at The Hive?
Merchandise can be purchased from our official club shop at The Hive.
The Hive London
The club shop opening hours are Monday-Sunday 09.00 until 23.00.
We hope you enjoy your visit to The Hive.