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Club News

Club Statement | E-Tickets

25 October 2018

In recent weeks, the Club has been made aware of incidents where supporters who have bought e-tickets have failed to gain admission into the ground on a matchday.

Upon investigation, we have discovered that on each occasion the issue stemmed from supporters who have used the same e-ticket more than once. 

As a result, the turnstile ticketing system correctly rejected the multiple use of the same ticket on each occasion. 

We would like to remind supporters to be extra vigilant when purchasing multiple e-tickets for friends and family at the same time, not to accidentally print the same e-ticket for each person. 

As a club, we also do not condone or anticipate abuse aimed at our matchday staff who are simply following the implemented policies.


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